Question 1

How can I book a tour with MW Tours through my travel agent or by phone?

Accepted Answer

We recommend booking through your preferred travel agent or by calling our team directly. Our experienced staff can help guide you through the booking process and answer any questions you have.

Question 2

What details do I need to provide when booking with MW Tours through an agent or over the phone?

Accepted Answer

We’ll need your full name as per your passport, date of birth, contact details, travel preferences, and any medical or dietary requirements. A copy of your passport is also required for international bookings.

Question 3

What payment methods does MW Tours accept for deposits and final payments?

Accepted Answer

We accept direct deposit, Visa, Mastercard, and payment via travel agents. A deposit is required to secure your booking, with the balance due prior to departure.

Question 4

Do I need a visa to join an MW Tours package to Japan or South Korea?

Accepted Answer

Visa requirements vary by destination and nationality. Our team can guide you through the process and provide supporting documents if needed. It is your responsibility to ensure you have the correct visa before departure.

Question 5

What should I pack for a spring or autumn tour in Japan with MW Tours?

Accepted Answer

We recommend packing light, comfortable clothing suitable for the climate of your destination. Essentials include walking shoes, a hat, sunscreen, modest clothing for temples or cultural visits, and a travel adapter.

Question 6

Are any vaccinations required for MW Tours trips to Southeast Asia?

Accepted Answer

Some destinations may require or recommend vaccinations. Please consult your GP or a travel doctor at least six weeks before departure to check what is required for your itinerary.

Question 7

Where can I find current MW Tours promotions and discounts?

Accepted Answer

Yes, we regularly run seasonal promotions including early bird specials, limited-time discounts, and exclusive package upgrades. Check the homepage or contact our team to find out what's available.

Question 8

How can I contact MW Tours for booking support or questions?

Accepted Answer

You can reach us by phone on 1300 842 688, via email at customerservice@mwtours.com.au, or by submitting a contact form on our website. Our business hours are Monday to Friday, 9am to 5pm AEST.

Question 9

Do MW Tours offer special deals for group bookings or travel agents?

Accepted Answer

Yes. We offer benefits for group bookings including discounts, upgrades, or complimentary spots for group leaders. Travel agents can also access exclusive promotions via our Agent Portal.

Question 10

Is travel insurance required to travel with MW Tours, and what should it cover?

Accepted Answer

Travel insurance is highly recommended for all travellers and may be mandatory for some destinations. It should cover cancellation, medical expenses, and unforeseen disruptions.

Appointment

Press Release: Promotion of David Reid to Director of Sales & Marketing

MW Tours Cherry Blossom 2026 Season Loading

Special Offers on our Deals Page

Special Offers on our Deals Page

Appointment

Press Release: Promotion of David Reid to Director of Sales & Marketing

MW Tours Cherry Blossom 2026 Season Loading